In a wide variety of institutions, employees come into contact with people who want to put forward and assert their concerns in an aggressive manner. This ranges from controversial conversational situations, verbal aggression and physical violence to the use of weapons and tools.

Assault or violence is any behavior

• verbal
• physical or
• psychological in nature

on the part of a third party, which is perceived by the employee concerned as an unacceptable violation of his or her integrity and leads to (institutional) consequences (reactions) towards the third party

.

Effective prevention involves a coherent overall concept of technical and behavioral prevention.

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